Pub. 7 2019 Issue 3

www.uba.org 6 • Video Surveillance • Electronic Alarm Systems • Vault and Safe • Locks • Access Control • Under Counter Steel • Pneumatic Drive Up Equipment • Deal Drawers • Audio/Visual Sound Systems • Networking/ Structured Wiring Security Services Inc 801.489.9600 securityservicesutah.com To create a security culture, you need to communicate about it to all employees and provide them with the necessary training. Training should be an on-going process, not a one-time event. Senior management needs to set the example using a combination of words and actions, and part of perfor- mance evaluations should be set aside for evaluating each employee’s role in maintaining security. Use email messages, posters and presentations. Provide training for new employees; provide refresher courses for everyone else. You should also be sure to include incentives for adopting new programs. Don’t forget to train and retrain securi- ty personnel. Even though security is their profession, they need encourage- ment, professional support, and oppor- tunities to improve their skills just as much as anyone else within the bank. Why is it so important to get everyone involved? One person isn’t enough. Security is something that has to involve all employees. Do what you can to help people connect to the process, become en- thusiastic about their role in maintaining security, and battle the tendency within the bank to ignore safety efforts because of self-interest or isolation. Who should be responsible for the work to be done? Appoint a cross-func- tional task force that includes key stakeholders. Include experts in the following areas: • Compliance • Current laws • Information technology and oper- ations • Security The task force can help management by providing advice and also by imple- menting changes that will meet the organization’s security needs. The task force can also be responsible for moni- toring the existing systems so that they can catch and correct violations. Once everyone at the bank understands just how expensive poor security is, they should be willing to do what’s necessary to build the kind of security culture that will minimize financial losses and help your bank be as safe and trustworthy as possible. n The task force can help management by providing advice and also by implementing changes that will meet the organization’s security needs. →